cb89 Terms and Conditions
Please read these terms carefully before using the cb89 platform. These rules define the rights and responsibilities of both you and us.
Welcome to cb89. These Terms and Conditions ("Terms") apply to every member who uses the cb89 website and platform. By accessing the website or opening an account, you agree to these Terms. If you do not agree with any term, please refrain from using the platform.
This document has been prepared in Bengali. In the event of any ambiguity, the interpretation of cb89 shall be considered final.
Table of Contents
- 1. Definitions and Interpretations
- 2. Eligibility and Registration
- 3. Account Management
- 4. Deposits and Withdrawals
- 5. Bonuses and Promotions
- 6. Betting and Gaming Rules
- 7. Prohibited Activities
- 8. Privacy and Data Protection
- 9. Limitation of Liability
- 10. Responsible Gaming
- 11. Changes to Terms
- 12. Contact and Support
Definitions and Interpretations
The meanings of key words and terms used in these Terms are given below.
"Platform" or "Website"
The online gaming website cb89.cam owned and operated by cb89, including all its sub-pages, mobile version and related services.
"Member" or "User"
Any person who has registered with cb89 and is operating an active account. These Terms take effect as soon as registration is complete.
"Account Balance"
The total amount of funds currently held in a member's account, available for use in betting and gaming.
"Bonus"
Any promotional funds, free bets or other benefits granted to a member by cb89, provided subject to specific conditions.
"Wagering Requirement"
The condition specifying the total amount that must be wagered before bonus funds or winnings derived from a bonus become eligible for withdrawal.
"Fair Play"
The policy of ensuring a fair and transparent gaming environment for all members at cb89, where any form of cheating or dishonest conduct is strictly prohibited.
Eligibility and Registration
Registration Conditions
- All information provided at the time of registration must be accurate, complete and up to date.
- Each individual may open only one account. If multiple accounts are found under the same person's name, all accounts will be closed.
- cb89 may request identity documents or other supporting documents at any time for account verification. Failure to provide documents may result in account suspension.
- Operating an account on behalf of a corporate entity, partnership or third party is prohibited.
- cb89 officers, employees and their family members are not eligible to participate on this platform.
Age Verification
cb89 may request a national identity card, passport or birth certificate at any time for age verification. Withdrawals may be temporarily suspended until age verification is complete.
Password Security
Keeping the account password confidential is entirely the member's responsibility. Do not share your password with anyone. Report any unauthorised access to our support team immediately.
Account Management
Updating Account Information
A member is required to inform cb89 immediately of any changes to their name, address or contact details. cb89 will not be held responsible for any issues arising from outdated information.
Account Suspension
cb89 reserves the right to temporarily suspend any account for investigation without providing a reason. Upon conclusion of the investigation, the account may be reinstated or permanently closed.
Voluntary Account Closure
A member may close their account voluntarily. Before closing, ensure all pending bets are settled and any withdrawable balance is withdrawn. If any funds remain after closure, a refund request may be submitted.
Inactive Accounts
An account will be marked as inactive if there is no activity for 12 consecutive months. A maintenance fee may apply to inactive accounts, which will be deducted from the account balance.
Deposits and Withdrawals
Deposit Rules
- All deposits must be made from a payment method registered in the name of the account-holding member. Deposits through third parties are strictly prohibited.
- Deposited funds may take some time to reflect in the account. If there is a delay due to a technical issue, please notify the support team.
- A minimum deposit of ৳100 is required. Amounts below this will not be accepted.
- cb89 reserves the right to reject or delay the processing of any deposit, particularly where there is suspicion of money laundering or fraud.
Withdrawal Rules
- Withdrawal requests may only be made from verified and active accounts.
- The minimum withdrawal amount is ৳1,000. Withdrawal requests below this amount will not be processed.
- Withdrawals are generally completed within 15 minutes to 2 hours. However, delays may occur due to bank holidays or technical reasons.
- The payment method used for withdrawal must match the method used at the time of deposit.
- Withdrawals may be temporarily held if KYC verification has not been completed or in cases of suspicious activity.
- Applicable wagering requirements must be met before bonus funds can be withdrawn.
Bonuses and Promotions
Bonus Claim Conditions
- Each bonus has its own validity period and wagering requirement.
- A member may benefit from a specific promotion only once.
- If a bonus is not claimed within the specified time limit, the offer will be considered void.
- cb89 reserves the right to modify or cancel any bonus offer at any time.
Bonus Abuse
- Claiming bonuses using multiple accounts or false information is strictly prohibited.
- If evidence of bonus abuse is found, the relevant account will be closed immediately and the bonus funds will be forfeited.
- Winnings derived from a bonus may also be voided if a withdrawal is attempted before the wagering conditions have been met.
VIP Program
cb89's VIP program has three tiers — Bronze, Silver and Gold. Weekly cashback is provided at each tier: Bronze members receive up to 0.4%, Silver members up to 0.8%, and Gold members up to 1.2% weekly cashback. There is an opportunity to advance to higher tiers gradually based on your activity and loyalty.
Betting and Gaming Rules
Bet Acceptance and Cancellation
Once a bet has been confirmed, it cannot be cancelled. If incorrect odds or payouts are displayed due to a technical error, cb89 reserves the right to void or correct those bets.
Game Results
The results of all games at cb89 are determined by a Random Number Generator (RNG) or live dealer. If a technical error in a result is proven, that round will be voided and the bet amount will be refunded.
Sports Betting
If an event is cancelled or postponed, the relevant bet will be settled in accordance with cb89's own policies. For in-play betting, the announced odds are final. Bets on cricket, football, kabaddi and other events follow the respective rules.
Maximum Win Limit
cb89 may set a maximum win limit for specific games or betting markets. Members will be notified in advance of any changes to limits. Winnings beyond the set limit will not be paid out.
Prohibited Activities
The following activities are strictly prohibited
- Opening or operating multiple accounts.
- Registering with false or misleading information.
- Placing bets using software, bots, automation tools or artificial intelligence.
- Exploiting technical vulnerabilities or bugs in the platform.
- Using the platform for money laundering or illegal financial activities.
- Making deposits or withdrawals using third-party funds or payment methods.
- Attempting unauthorised access to another member's account.
- Any activity carried out with the intent to abuse bonuses or circumvent promotional conditions.
- Any statement or campaign that damages cb89's reputation.
- Any attempt to compromise the cybersecurity of the platform.
Privacy and Data Protection
Data Collection
cb89 collects personal information provided at the time of registration, transaction history and platform usage data. This information is used to improve member services and to meet the requirements of regulatory bodies.
SSL Encryption
All transactions at cb89 are secured by SSL encryption technology. Your financial and personal information is never sold to third parties.
Data Sharing Policy
- Information may be provided to relevant authorities to fulfil legal obligations.
- Necessary financial information is shared with payment processing organisations.
- Personal information is never transferred to third parties for marketing purposes.
- For more details, please read our Privacy Policy page.
Limitation of Liability
Service Continuity
cb89 cannot guarantee uninterrupted or error-free service on the platform. Temporary unavailability may occur due to maintenance, technical issues or disruptions in third-party services.
Internet connection
cb89 is not responsible for issues with betting or gaming caused by disconnected or slow internet connections. Ensuring a good internet connection is the member's own responsibility.
Third-Party Software
If any issue arises with third-party software from game providers (including Pragmatic Play, Spribe, JILI, PG Soft, and others), cb89 is not directly liable. However, cb89 is committed to helping resolve such issues.
Limitation of Liability
In any circumstance, cb89's total liability is limited to the member's account balance at the time of the relevant incident. cb89 is not liable for any indirect, incidental, or special damages.
Responsible Gaming
cb89 gives the highest priority to responsible gaming. We believe gaming is for enjoyment, not for harm.
Self-Exclusion Feature
A member may voluntarily suspend their use of the platform for a set period. During a self-exclusion period, no bonus offers or promotional communications will be sent.
Setting Deposit Limits
Members can set their own daily, weekly, or monthly deposit limits. Reducing a limit takes effect immediately, while increasing a limit is subject to a designated waiting period.
Support & Guidance
If you are experiencing gambling addiction or excessive gaming issues, please contact our 24/7 live chat support team. For detailed support and guidance, please visit our Responsible Gaming page.
Changes to Terms
Right to Make Changes
cb89 reserves the right to amend these terms and conditions at any time. For significant changes, members will be notified in advance by email or by a notice on the platform.
Continued Use After Changes
If a member continues to use the platform after updated terms and conditions have been published, it will be assumed that the member has agreed to the new terms. If you do not agree to the new terms, you are requested to stop using the platform.
Language & Interpretation
These terms and conditions are prepared in Bengali and will be interpreted in light of the laws and customs of Bangladesh. In the event of any dispute, cb89's interpretation will be considered final.
Contact & Support
Live Chat
cb89's support team provides instant assistance in Bengali via live chat, seven days a week, 24 hours a day. For any questions or complaints, please use the live chat button on the platform.
To contact us by email, write to: [email protected]
We will try to respond to your message as quickly as possible.
Complaint Resolution Process
- First, submit your complaint via live chat or email.
- cb89 will review the complaint and attempt to resolve it within a reasonable time.
- If you are not satisfied with the resolution, you may submit a request for reconsideration.
- cb89's final decision will be considered binding.