For ages 21+ • Responsible Gaming

cb89 Responsible Gaming — Your Safety Is Our Priority

cb89 believes entertainment is enjoyable only when it stays within safe limits. Use our tools and guidelines to keep your gaming experience healthy and fun.

21+

Only for
ages 21 and
above

What Is Responsible Gambling and Why Does It Matter?

Online casino and sports betting is fundamentally an entertainment activity — much like watching a movie or buying a ticket to a cricket match. However, because gambling involves money, it can sometimes become a habit for some people and have a negative impact on other areas of their life.

cb89 always wants its players to play in a safe environment. That is why we maintain transparency about responsible gaming, provide a range of safety tools, and are always ready to offer support when needed. Our goal is simple: to help you play in a healthy and enjoyable way.

Remember: Gambling is not a source of income. It is a form of entertainment. Only play with money you can afford to lose.

Quick Support

24/7 Live Chat — Instant support in Bengali
SSL encryption protected platform

Safety Tools and Settings

cb89 offers several practical tools to help you stay in control of your gaming.

Set Deposit Limits

Set a daily, weekly, or monthly maximum deposit limit on your account. Once a limit is set, it takes effect immediately. Lowering the limit is instant; increasing it is subject to a cooling-off period.

Self-Exclusion Feature

You can close your account for a set period (1 week to 5 years) or permanently. During self-exclusion you will not receive any promotional messages and will not be able to access your account.

Time-Out Break

If you want to take a short break, set a time-out from 24 hours up to 6 weeks. Your account will be temporarily suspended during this period and will reactivate automatically when it expires.

Reality Check Reminders

At set intervals (for example, every 30 minutes or 1 hour) you will receive a notification reminding you how long you have been playing and how much you have won or lost — to help you make informed decisions.

Age Verification

cb89 only allows individuals aged 21 or above to open an account. Identity and age verification is mandatory at registration and before a withdrawal request. Gaming by minors is strictly prohibited.

Loss Limits

Set a maximum daily or weekly loss amount. When the set limit is reached, your session will end automatically and you will be notified — stay within your budget.

Warning Signs of Problematic Gambling

If any of the following signs appear in your behavior, stop immediately and contact our support team.

  • Continuously placing larger bets to try to recover money you have lost
  • Hiding the amount you gamble from family or friends
  • Having difficulty meeting daily needs such as food, bills, or children's education
  • Feeling restless, irritable, or stressed when not gambling
  • Spending time gambling instead of focusing on work, studies, or social life
  • Taking on debt or spending savings because of gambling
  • Feeling the need to place progressively larger bets to get the same level of excitement as before

Ask Yourself — An Honest Assessment

Ask yourself the questions below. If most of your answers are "yes", you should seek support.

Do you often spend more time or money on gambling than you planned?

Have you tried to stop gambling but been unable to?

Has gambling caused problems at home or at work?

Do you gamble to relieve stress or depression?

When gambling comes to mind, are you unable to focus on your daily tasks?

Our Commitment to You

cb89 is committed to creating a safe and fair gaming environment.

Fair Play Guaranteed

All our games use verified random number generators (RNG). Every outcome is completely impartial.

Data Protection

Your personal and financial information is protected by SSL encryption. We never share your data with third parties.

Fast Withdrawals

Withdrawals to bKash, Nagad, or Rocket from a verified account typically arrive within 15 minutes to 2 hours.

24/7 Support in Bengali

At any time of day or night, our live chat team is here for you in Bengali — whether for resolving issues or advice on responsible gaming.

10 Tips for Playing in a Healthy and Responsible Way

1

Set a budget: Decide before you play how much you will spend at most today, and stick to that limit.

2

Respect your time limit: Decide how long you will play before you start. Setting a timer on your phone is a good habit.

3

Do not treat winnings as income: Gambling is a form of entertainment, not a steady source of income. Wins are a bonus; losses are normal.

4

Do not play under the influence or when stressed: A clear mind is needed to make sound decisions.

5

Do not rush to recover lost money: Chasing losses is the biggest sign of problematic gambling.

6

Take regular breaks: Take at least a 10-minute break every hour — get up, drink some water, take a walk.

7

Do not keep all your savings together: Keep your gambling budget separate from family funds and emergency savings.

8

Let your family know: When the people close to you are aware, there is mutual accountability — this helps.

9

Spend time on other activities too: Going to the cricket ground, studying, spending time with family — maintain balance in your life.

10

Do not hesitate to ask for help: If something feels like a problem, let cb89's support team know — we do not judge, we help.

Deposit and Withdrawal Information

Minimum Deposit

৳100

Per method

Minimum Withdrawal

৳1,000

Any method

Withdrawal Time

15 Minutes – 2 Hours

bKash, Nagad, Rocket, Bank Transfer

How to Get Support

If you feel that gambling is having a negative impact on your life, take action now.

Contact Us via Live Chat

Start a live chat on the cb89 website at any time. Our Bengali-speaking team will listen to your situation and help you activate the right tools.

Submit a Request by Email

Write to [email protected]. Request that self-exclusion, a deposit limit, or a time-out be activated on your account — we will act promptly.

Seek Professional Support

Online gambling addiction is a health issue. If needed, consult a mental health professional or counselor near you — it takes courage to do so.

Enjoy cb89 Safely

Enjoy our top games and sports betting while following responsible gaming guidelines.
If you need help, we are always here for you.

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Frequently Asked Questions About Responsible Gaming

Have questions about responsible gambling? See below.

Go to your account settings and select self-exclusion from the "Responsible Gaming" section. Choose a duration (1 week to permanent) and confirm. It takes effect immediately. For additional support, contact us via live chat or at [email protected].

Yes, lowering a deposit limit takes effect immediately. However, increasing a limit is subject to a cooling-off period to prevent impulsive decisions.

You must be at least 21 years old to open an account and play on cb89. Age verification with a valid ID is mandatory before registration and withdrawal. Any account found to belong to a minor will be closed immediately.

A time-out is a temporary break (24 hours to 6 weeks) that lifts automatically when it expires. Self-exclusion is longer-term (1 week to permanent) and requires a request to the support team to lift before the period ends. Self-exclusion is recommended for problematic gambling.

No. Gambling is purely entertainment and always carries risk. The casino has a mathematical advantage in the long run. If you start thinking of gambling as a source of income, that is an early warning sign of a problem.

Talk to them with empathy and without judgment. Let them know about cb89's support, and if needed, you can contact us directly — at [email protected] or via live chat. Stay by their side and encourage them to seek professional help.

cb89 does not send any bonus promotions to players who are self-excluded or on a time-out. Wagering requirements for bonuses are clearly stated (for example, 20x for the welcome bonus). Please read the terms and conditions carefully before accepting any offer.

Have more questions? Visit our full FAQ page or log in and ask us via live chat.