❓ Frequently Asked Questions
cb89 FAQ — Answers to all your questions here
From opening an account to bonuses, payments and security — detailed answers to the most common cb89 questions all in one place.
Every day, thousands of players from Bangladesh contact us with various questions about cb89. With their convenience in mind, this FAQ page compiles answers to the most frequently asked questions across five sections: account registration, deposits and withdrawals, game rules, bonus promotions and responsible gaming. If you do not find an answer, our 24/7 live chat support is always ready to help you.
Account and Registration
To open an account on cb89, you need an active mobile number, a strong password and your date of birth. The registration process is entirely online and takes just a few minutes. Registering with accurate information ensures no complications with withdrawals in the future.
No. According to cb89's rules, only one account is allowed per person. Opening multiple accounts is a violation of the platform's terms and conditions, and as a result all accounts may be cancelled and deposited funds forfeited. This rule is strictly enforced to ensure a fair playing environment.
If you have login trouble, first use the password reset option. The reset link will be sent to your registered mobile number. If the problem persists, contact our 24/7 live chat support in Bengali — our team will resolve it quickly. cb89 Login page to log in directly.
To play on cb89, you must be at least 21 years old. Minors are not permitted to create accounts, and we carry out an age verification process to ensure this. Responsible gaming is one of our primary commitments.
After logging in, go to the Account Settings section where you will find the option to change your password. Enter your current password to set a new one. For security, we recommend using a mixed password of at least 8 characters, including uppercase letters, lowercase letters, numbers and symbols.
Deposits and Withdrawals
Deposits from bKash to cb89 are generally credited to your account instantly. During busy periods it may take up to a few minutes. You will receive a notification in your account once the deposit is confirmed. The minimum deposit amount is ৳100.
Yes, you can deposit and withdraw money directly on cb89 using Nagad. Just like bKash, Nagad transactions are also instant. Rocket and bank transfer are also available. The minimum deposit is ৳100 and the minimum withdrawal is ৳1,000 for all methods.
Withdrawal requests from cb89 are generally processed within 15 minutes to 2 hours. Bank transfers may take a little longer depending on banking hours. Your account's KYC verification must be completed before making a withdrawal.
cb89 does not charge any deposit or withdrawal fees. However, bKash, Nagad or Rocket may apply their own mobile banking transaction charges, which are deducted according to the terms of those services. Bank transfer fees from your bank may also apply.
If your balance does not update within 5 to 10 minutes after sending money from bKash or Nagad, save a screenshot or the transaction ID of your transfer and contact our support team via live chat. We will verify and resolve it promptly.
Yes, Rocket (Dutch-Bangla Bank Mobile Banking) is fully supported on cb89. Just like bKash and Nagad, you can easily deposit and withdraw using Rocket. The minimum deposit is ৳100 and the minimum withdrawal is ৳1,000 for all mobile banking methods.
Games and How to Play
To bet on BPL, T20 World Cup or other cricket matches, log in to cb89 and go to the Cricket section. There you will find a list of ongoing and upcoming matches. Select your preferred match, browse the betting markets (match winner, top scorer, over/under, etc.) and set your stake.
cb89 has hundreds of slot games from the world's leading game providers, including PG Soft, Pragmatic Play and JILI. You will find all popular games including Fortune Tiger, Gates of Olympus, Sweet Bonanza, Fortune Gems, Crazy 777 and Super Ace. Visit our Slots page to see the full list.
RTP or Return to Player is the theoretical percentage of the total amount wagered in a game that is returned to players over the long term. For example, an RTP of 95% means an average of ৳95 is returned for every ৳100 wagered. This is a statistical value — results in a single session may vary.
Yes, cb89's live casino is fully mobile-friendly. You can enjoy live casino, slots and cricket betting from a browser on any Android or iOS smartphone. No separate app download is needed — simply open cb89.cam in your browser and log in.
All games on cb89 are powered by RNG (Random Number Generator) technology from certified software providers, which makes every result completely random and unbiased. Ensuring fair play is one of our highest priorities.
Yes, Spribe's popular Aviator game is available on cb89. In this game, a plane takes off and a multiplier keeps rising. If you cash out before the plane crashes, your bet is multiplied by that multiplier. The key strategy in this game is cashing out at the right time.
Bonuses and Promotions
When you open a new account on cb89 and make your first deposit, you will receive a 120% welcome bonus of up to ৳10,000. This means if you deposit ৳1,000 you can play with a total of ৳2,200. A 20x wagering requirement must be met to use this bonus.
A 20x wagering requirement means you must place bets totalling 20 times the bonus amount before you can withdraw. For example, if you receive a ৳1,000 bonus, you must complete ৳20,000 in total wagers. This is a standard industry condition, and cb89's terms are quite reasonable.
cb89 has three VIP tiers — Bronze, Silver and Gold. You can move up to higher tiers by playing regularly and spending more time on the platform. The Bronze tier offers up to 0.4% weekly cashback, Silver offers up to 0.8%, and Gold offers up to 1.2% weekly cashback.
Yes, beyond the welcome bonus, cb89 regularly offers reload bonuses, cashback offers and VIP cashback. Cricket betting offers are available during BPL or IPL season in particular, and festival bonuses are given during Eid or Pohela Boishakh. Keep an eye on the Promotions section regularly.
Absolutely. Accepting a bonus on cb89 is entirely optional. You can play using only real money and withdraw at any time. If you take a bonus, withdrawals are restricted until the wagering requirement is met — if you want to avoid that, it is better not to take the bonus.
Security and Responsible Gaming
cb89 keeps all personal and financial information secured through SSL (Secure Socket Layer) encryption technology. Our servers operate in accordance with international security standards. Your information is never shared with third parties under any circumstances.
cb89 takes responsible gaming very seriously. You can set daily or weekly deposit limits, temporarily pause your account, or choose the Self-Exclusion option. For more details, visit our Responsible Gaming page.
Self-Exclusion is a feature that lets you block your own access to cb89 for a set period of time. To activate it, go to Account Settings and find the Responsible Gaming section, or apply directly via live chat. Once activated, it cannot be cancelled before the chosen period ends.
cb89 provides an additional layer of security to protect your account. An OTP is sent to your mobile number at login, ensuring that only you can access the account. Additional verification may be required when logging in from an unrecognised device.
Yes, cb89's support team provides service entirely in Bengali. Live chat support is available 7 days a week, 24 hours a day. You can also contact us by email at [email protected]. There is no phone or WhatsApp number; all support is through live chat and email.
cb89's security system monitors suspicious activity around the clock. If unusual logins, large transactions or suspicious betting patterns are detected, the account may be temporarily suspended for verification. This is done to protect all players.
Still have questions? Contact support
Our Bengali support team is by your side 24 hours a day, 7 days a week. Chat with us now via live chat or log in to cb89 and start enjoying the games.